View other countries

Dynamic Rewards FAQ

 

  1. What is Dynamic Rewards all about?
  2. What are Dynamic Rewards Points?
  3. Where can I spend Dynamic Rewards points?
  4. How can I claim Flight Points?
  5. Can I redeem my points for cash?
  6. How long will my points take to be credited?
  7. Do my Dynamic Rewards points expire?
  8. Why do I have a Dynamic Rewards card number?
  9. How can I check my Dynamic Rewards balance?
  10. What if I believe I'm owed points and they don't show?
  11. How can I unsubscribe?
  12. How can I change my email address?
  13. What if I have other questions?
  14. How to Earn Dynamic Rewards Points.

  1. Question.
    What is Dynamic Rewards all about?

    Answer.
    Dynamic Rewards is a rewards program.
    We reward you for shopping online, shopping offline, reading emails and participating in surveys.
    Membership is free so join today.

  2. Question.
    What are Dynamic Rewards Points?

    Answer.
    Dynamic Rewards points are unique to Dynamic Rewards . Dynamic Rewards points are issued by merchants at a rate they set. For example you may earn 3 points per dollar with one merchant or 1 point per dollar with another. Some offerings will be a flat number of points per purchase. Check out all the offerings from our merchants to earn as many points as you can. Browse through our merchant lists.

  3. Question.
    Where can I spend Dynamic Rewards points?

    Answer.
    Dynamic Rewards points can be redeemed within us online, through our growing list of offline merchants and for travel rewards with our affiliated travel agents. Merchants will accept your points for the full value of the retail price of a product in their shop. Part redemptions are now available through this new site. Travel agents will process your booking in their agency and Dynamic Rewards will allow you to make redemption applications online through this site.

  4. Question.
    How can I claim Flight Points?

    Answer.
    See this page http://www.dynamicrewards.com/earn-flightpoints-today/

    At the bottom of this page is a link to the terms and conditions surrounding Flight Points

  5. Question.
    Can I redeem my points for cash?

    Answer.
    Yes as of June 23rd 2008 all Dynamic Rewards members around the world can redeem their points for cash. Look at the main menu across the top and look for Spend Points. On our Spend Points page you'll see a link in the text at the top to Redeem for Cash as one of the Reward options

  6. Question.
    How long will my points take to be credited?

    Answer.
    This question has 3 answers.

    If you earned points from an email that issued Instant Points, they will have been credited immediately.

    If you earned points from an email that required you to complete and action, eg Earn 2 Points per $1 or Register and earn 40 Points, then you will have had to make a purchase to earn these points or register and it can take between 7 and 30 days for us to be advised that this transaction was carried through and not reversed.

    If you earned points through a retail merchant they should show in your account within 7 days.

    So if the transaction is anything but an Instant Points transaction it can take between 7 and 30 days to be credited

  7. Question.
    Do my Dynamic Rewards points expire?

    Answer.
    No Dynamic Rewards Points do not expire if your account has One transaction per 24 months or your contact details are updated within a 24 month period. If neither of these occur Dynamic Rewards reserves the right to suspend your account and points.

  8. Question.
    Why do I have a Dynamic Rewards card number?

    Answer.
    Dynamic Rewards membership cards are accepted through EFTPOS terminals where merchants participate in the Dynamic Rewards program. To be able issue and redeem your points with these merchants, the 16 digit number we give you is unique. This number will be printed on your membership card should you redeem points for one in the future and you'll then be able to use this whenever you shop. This card number is unique to Dynamic Rewards worldwide.

  9. Question.
    How can I check my Dynamic Rewards balance?

    Answer.
    Sign into the website using your membership card number or email address and password using the field in the top right hand corner of this page. From here you'll be signed in and can then view all your account details, your point balance, email preferences, favorites and more.

  10. Question.
    What if I believe I'm owed points and they don't show?

    Answer.
    In your member account you'll be able to view a list of all your transactions in the last 30 days. Here you'll see how many clicks you've performed, points you've earned, referral bonuses you've earned and points you've redeemed. If the points don't show contact us through the My Support link in the My Account area. Send us a query and we'll look into it.

  11. Question.
    How can I unsubscribe?

    Answer.
    In every email Dynamic Rewards distributes there will be an Unsubscribe Link. There will also be a link to allow you to manage all email lists that we use to contact you based upon which list/s you've subscribed too. Alternatively you can sign into the members area and click on My Subscriptions and modify them accordingly. By Unsubscribing from all our lists you'll receive no further communications from Dynamic Rewards

  12. Question.
    How can I change my email address?

    Answer.
    Dynamic Rewards members are required to use either their card number or registered email address and password to access the Members Area. To change your email address you'll have to sign in and then click on the link My Email. This form will then allow you to change your primary email address in your membership record.

  13. Question.
    What if I have other questions?

    Answer.
    Members can place support tickets in the Members Area. This will allow a One on One communications history. Non members can use this contact form to email us their specific questions and one of the member support team will help them. Contact Form

  14. Question.
    How to Earn Dynamic Rewards Points.

    Answer.
    Earn Points by Reading Emails or Purchasing the special offered in the Email.
    Purchasing Goods through our Affiliated merchants on the Dynamic Rewards site.